When
placing an order, you will be led to
a secure padlocked page hosted by Romancart where
you can choose to either pay by Paypal or
bank transfer.
Once
your payment is received your items
will take from 1-7 days to craft.
IF
PAYING BY PAYPAL
A
confirmation email will follow
with details of when your item/s will
be crafted and posted.
IF PAYING
BY TRANSFER
Once
your order is received and checked, Leela
Press' bank details will be sent to
you.
Crafting on your order begins once payment is received.
DELIVERY
Delivery
is calculated at checkout.
UK orders are delivered by Royal Mail. International
orders are delivered using RM's
International Standard service,
which usually take 5-7 working days
to arrive. Because of the Covid situation,
deliveries may take slightly longer.
If
you have not yet received your order
7 working days after posting if you
are a mainland UK customer or 18 working
days if you are an overseas customer,
please do not
hesitate to get in touch.
PRIVACY
& SECURITY
Leela
Press' shopping cart is hosted by Romancart
which is verified by Veriseal and bears
the Verisign EV SGC Secure Certificate.
The details you submit on there are
treated securely and encrypted with
min 128bit SSL EV encryption.
Any
information you supply via Leela Press'
email is always treated confidentially
and respectfully. Cookies are only used
for the shopping cart to function and
are not stored on your computer nor
used for storage of any personal information.
RETURNS
& CANCELLATIONS
If
you made a mistake with your order and
crafting has not yet started,
simply get in
touch to cancel or alter your order.
Since Leela Press' items are handcrafted
to order they are considered custom-made
and in accordance with Distance Selling
Regulations are not able to be cancelled
or returned unless of course there is
a fault or a mistake made by Leela with
your order. Stating that however, if you are not happy with your order, please get in
touch.
For
Leela Press' full list of terms, please
CLICK HERE
|