When placing an order, you will be led to a secure padlocked page hosted by Romancart where you can choose to either pay by Paypal or bank transfer. Once your payment is received your items will take from 1-7 days to craft. IF PAYING BY PAYPAL A confirmation email will follow with details of when your item/s will be crafted and posted. IF PAYING BY TRANSFER Once your order is received and checked, Leela Press' bank details will be sent to you. Crafting on your order begins once payment is received. DELIVERY Delivery is calculated at checkout. UK orders are delivered by Royal Mail. International orders are delivered using RM's International Standard service, which usually take 5-7 working days to arrive. Because of the Covid situation, deliveries may take slightly longer. If you have not yet received your order 7 working days after posting if you are a mainland UK customer or 18 working days if you are an overseas customer, please do not hesitate to get in touch. PRIVACY & SECURITY Leela Press' shopping cart is hosted by Romancart which is verified by Veriseal and bears the Verisign EV SGC Secure Certificate. The details you submit on there are treated securely and encrypted with min 128bit SSL EV encryption. Any information you supply via Leela Press' email is always treated confidentially and respectfully. Cookies are only used for the shopping cart to function and are not stored on your computer nor used for storage of any personal information. RETURNS & CANCELLATIONS If you made a mistake with your order and crafting has not yet started, simply get in touch to cancel or alter your order. Since Leela Press' items are handcrafted to order they are considered custom-made and in accordance with Distance Selling Regulations are not able to be cancelled or returned unless of course there is a fault or a mistake made by Leela with your order. Stating that however, if you are not happy with your order, please get in touch. For Leela Press' full list of terms, please CLICK HERE