No payment is taken when you place an order. First your order is checked by Leela as every item will need to be handcrafted. Once your order is confirmed, an email with a payment request is then sent to you. Crafting on the order begins once payment is received.

DELIVERY

Delivery is calculated at checkout. Orders are delivered using Royal Mail. If you have not yet received your order 7 working days after posting if a mainland UK customer or 18 working days if an overseas customer, please get in touch.

PRIVACY & SECURITY

Leela Press' shopping cart is hosted by Romancart which is verified by Veriseal and bears the Verisign EV SGC Secure Certificate. The details you submit on there are treated securely and encrypted with min 128bit SSL EV encryption.

Any information you supply via Leela Press' email is always treated confidentially and respectfully. Cookies are only used for the shopping cart to function and are not stored on your computer nor used for storage of any personal information.

RETURNS & CANCELLATIONS

If you made a mistake with your order and crafting has not yet started, simply get in touch to cancel or alter your order.

Since Leela Press' items are handcrafted to order they are considered custom-made and in accordance with Distance Selling Regulations are not able to be cancelled or returned unless of course there is a fault or a mistake made by Leela with your order. Stating that however, if you are not happy with your order, please get in touch.

For Leela Press' full list of terms, please CLICK HERE